Frequently Asked Questions

Lead Licensing Academy (LLA) is an online education provider offering resources to help individuals prepare for and pass contractor licensing exams. For our beta launch, we are offering the LLA Full Access Course and the LLA Exam Hub (Practice Pad + Exam Simulator), designed to help you prepare for the Florida Business & Finance exam. Our goal is to provide clear, effective, and easy-to-use preparation tools designed for your success.

No, LLA provides exam preparation resources. We do not issue licenses. Licensing is handled by the official regulatory boards in each state (like the Florida DBPR/CILB).

LLA is based in the USA and operates online, making our resources accessible anywhere with an internet connection.

You will create an account on our e-commerce platform when you make your purchase. This account manages your purchase details. After your purchase is complete, an account will be automatically created for you in our online learning hub.

Yes, you need an account on our e-commerce platform to purchase LLA products. Your account on the e-commerce platform manages your purchase details. You will also have a separate account created in our online learning hub for accessing your course materials.

Your account for purchase and billing details is managed on the e-commerce platform where you made your purchase. Please log in to that platform directly to manage those details. For your account details related to accessing our learning hub content, you will manage them directly within your LLA online learning hub once logged in.

If you forget your password for your account on our e-commerce platform, please use the password recovery process directly on its login page. If you forget your password for your LLA online learning hub, please use the password recovery process on the learning hub's login page.

Upon successful purchase through our e-commerce platform, you will receive an automated email with your unique login credentials (email and a temporary password) and a direct link to the LLA Beta Learning Hub. You will use these credentials to log in, and upon your first login, you'll be prompted to create your own permanent password. This learning hub is your access point to all your purchased beta resources, including comprehensive e-reads, practice questions, and essential study materials.

Yes, our beta learning hub is web-based, so you can access it from any compatible device (computer, tablet, or smartphone) with a modern web browser (like Chrome, Firefox, Safari, Edge) and internet connection using your login credentials.

For our beta launch, we are offering:

• **Full Access Course with Deep Reads & SurePass™ Toolkit:** This product provides comprehensive e-reads with embedded multimedia, the LLA Exam Success Workbook, Gold Sheet, Math Guide, Study Plan Frameworks, and Priority Email Support.
• **LLA Exam Hub (Practice Pad + Exam Simulator):** This product includes a large bank of practice questions, realistic timed practice exams, detailed performance analytics, and randomized question sets.
• **Course + Exam Hub Bundle:** A bundled option providing access to both the Full Access Course and the LLA Exam Hub at a discounted rate.

Both the LLA Full Access Course and the LLA Exam Hub (Practice Pad + Exam Simulator) are specifically designed to help you prepare for the Florida Business & Finance Exam.

Your purchased LLA products provide unlimited access to their respective beta versions within the learning hub. When our full Version 1 platform launches, Beta Achievers will receive free access or a special registration link to transition seamlessly to the new experience.

Yes, all our beta resources are designed for self-paced learning, allowing you to study according to your own schedule within your access period.

Yes! We plan to expand our offerings significantly to include preparation for additional Florida trade exams (like HVAC, Plumbing, and Electrical - coming 2026) and exams for other states. Please sign up for our newsletter to be notified about new product launches and national expansion.

We aim to make our resources clear and easy to understand. Our comprehensive e-reads and other materials include resources designed with multilingual learners in mind, such as English Prep Sheets.

The LLA SurePass AI Coach is an AI-powered study assistant that is currently in beta development. It is anticipated to launch in 2026 and is designed to provide targeted, personalized support for your exam preparation.

Details on how to access and use the LLA SurePass AI Coach will be provided upon its launch in 2026. It is expected that you will be able to use it with compatible AI engines, such as Google Gemini or other advanced AI models.

The specific products that will include the LLA SurePass AI Coach upon its launch in 2026 are still being determined. It may or may not be added into our current SurePass Tools.

Upon its launch, the AI Coach is designed to help explain complex topics, find information related to course content, and offer additional practice opportunities.

Yes, the LLA SurePass AI Coach is planned to have multilingual capabilities, allowing for interaction in a wide range of languages.

Details regarding the cost and inclusion of the LLA SurePass AI Coach will be announced closer to its launch in 2026. While AI services like Google Gemini may have free and subscription versions, the core functionality needed to potentially use future LLA prompts is typically available in free versions.

The LLA SurePass AI Coach is currently in Beta development. This means we are actively testing and refining it for its anticipated launch in 2026. While it is expected to provide valuable support, you may occasionally encounter inconsistencies or unexpected behavior during its beta phase. We welcome your feedback on any issues you experience or suggestions you have for improvement. Your input will be crucial in helping us make the AI Coach even better!

You need a reliable internet connection and a compatible device (computer, tablet, or smartphone) with a modern web browser (like Chrome, Firefox, Safari, Edge) to access the LLA beta learning hub. To potentially use the LLA SurePass AI Coach in the future, you will also need access to a compatible AI engine like Google Gemini via its web app or mobile app.

For any technical issues or questions regarding the beta learning hub content or functionality, please contact us directly at contact@llacademy.ai.

The best way to contact LLA support for any questions related to the beta learning hub, its content, or tools is via email at contact@llacademy.ai.

For questions specifically about your purchase, billing, or transaction on our e-commerce platform, please contact their customer support directly. For issues with accessing the beta learning hub content after purchase, please contact LLA support at contact@llacademy.ai.

We welcome all feedback! You can share your insights by contacting our support team via email at contact@llacademy.ai. This is especially helpful for your overall experience with the beta learning hub and any future beta tools like the AI Coach.